FAQ'S Other Products

Q Is there any difference between Robo-Balls and normal balls? How often do you recommend changing the set of Robo-Balls? Can I use a normal ping pong balls for it?

A Robo-Balls are regulation size and weight. It’s only necessary to change balls when they are cracked, dented, or otherwise broken. Balls that are "slick" actually work better in the robot than new balls. Robo-Pong 2000 will use any quality table tennis balls. Balls should be graded 1-star or better. Avoid ungraded or unmarked balls. Also the brands Halex and Pioneer do not do well in the robot. Our Robo-Balls have been tested extensively with the robot, and provide reliable performance. We also sell Newgy 3-Star balls if you want the best performance.

Q I have a 2000/1929, but I'm not sure how the ball return net system would function when the robot is removed from the table when using the Robo-Caddy.

A When we first introduced the Robo-Caddy, we pictured it by showing a Robo-Pong 1000 sitting on it. Some people thought that it would only accommodate the 1000. In actuality, Robo-Caddy is designed so ALL models of Newgy robots (even the discontinued 1929) will fit. To use the Robo-Caddy with your robot, simply remove the robot from the table and place the entire robot into the caddy's tray. On Robo-Pong 2000 models, you can fold back the front support assembly if you want (or even remove it altogether if you decide to leave your robot mounted in the caddy). You may also leave the trays folded up or down on when using either Model 1929 or Robo-Pong 2000.

When you mount Robo-Pong 2000 in the caddy and back it away from the table, you increase the variations possible with the robot because you now can adjust the distance from the table, height from floor, and angle to the table. This permits much more realistic reproduction of shots such as loops, lobs, and chops that are typically executed from several feet in back of the table. Also you can better simulate the typical high toss serve from the backhand corner because you can angle the robot correctly and lower the trajectory.

However, this added functionality comes at a price. Because the robot’s net system is no longer mounted to the table, the ability of the net to capture your returns is greatly diminished. The vast majority of your returns will end up on the floor. When using the robot away from the table like this, it’s a good idea to use more balls than normal simply because most balls will not be recycled and therefore you’ll run out more quickly. Also it is highly recommended to get a Connector Extension Cable (part #2000-221) to extend the reach of your Connector Cable and permit easy adjustments of the robot when it is located away from the table.

Complete instructions come with the caddy to show the many configurations and uses of the caddy. It is an excellent accessory for your robot.

Q To use Rawn Rubber Drive Cleaner, do I just clear the balls from the head, put some on a rag and wipe it clean? Then remove any excess cleaner and play? Anything else I need to be aware of?

A Yes, you have the right ideas. Just to clarify, however, the parts you will be cleaning will be the Ball Discharge Wheel and the Friction Block. You can access these two parts through the front discharge hole or disassemble the head by removing the 4 screws in the side of the head and splitting the spin label along the seam. Rawn Cleaner is for cleaning rubber parts, not plastic parts.

Q The Pong-Master Sensors are a great idea. Can I set different point values for the different sensors?

A Yes, you can set varying point levels for the Pong-Master's targets. Each target can be assigned 1, 2, or 3 points for each strike. You may plug in 1 to 6 targets at one time. Each point level has two pins for attaching a target. At maximum capacity, you would have 2 1-point targets, 2 2-point targets, and 2 3-point targets. 3 targets (small, medium, large) come standard with Pong-Master. You can optionally buy additional targets.